Five Year Warranty on ALL Lumens Products!
Extended Support As Standard
Lumens' products are designed to deliver outstanding performance and unrivaled reliability. As part of the service we offer, Lumens has a team of technical experts and a network of qualified support engineers with the skill and experience you need to maintain, configure and operate your equipment throughout its life. In the unlikely event of a technical fault, Lumens’ 5-year warranty is now included as standard with all new products.
Our post-sales team is ready to problem-solve any issue you may face, and Lumens experts are prepared to serve you when you need them most. Their ongoing training and in-depth product knowledge mean that they can generally resolve issues quickly and accurately.
Products purchased before August 2021 benefit from a 1-year or 3-year warranty, depending on the cover offered at the time of sale for your particular unit. For a guide to the level of cover previously provided with each product type, please check Lumens Product Warranty Details.
* This policy may be different depending on the country in which it was originally supplied. Please check your distributor for detailed local information.
** Most accessories are also guaranteed for 5 years, including Power Adapter, Remote Control, etc., except for cables and batteries